Privacy policy

NEROX Privacy Policy

Last updated: August 15, 2026

NEROX respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Order and purchase information

  • Payment-related information

  • IP address

  • Device and browser information

  • Information about how you interact with our website

Payment information may be processed through our payment providers. NEROX does not intentionally store complete payment card information unless required and securely handled through the applicable payment service.

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order

  • Provide customer support

  • Improve our website, products, and services

  • Prevent fraudulent or unauthorized activity

  • Understand customer behavior and website performance

  • Deliver relevant advertising

  • Comply with applicable legal obligations

Meta Pixel and Advertising

NEROX uses the Meta Pixel to help understand how visitors interact with our website and to measure the effectiveness of our advertising.

We may use information collected through the Meta Pixel to deliver relevant advertising and retargeting campaigns on platforms such as Instagram.

These technologies may collect information such as your device information, browser activity, pages viewed, and interactions with our website.

You may be able to manage advertising preferences directly through the relevant Meta platforms and your browser or device settings.

How We Share Information

We may share necessary information with trusted service providers that help us operate our business, including:

  • Shopify and related e-commerce services

  • Payment service providers

  • Delivery and shipping partners

  • Meta and advertising-related services

  • Technology and website service providers

We only share information when reasonably necessary to operate our website, process orders, provide services, or comply with legal obligations.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting information over the internet or storing electronic data is completely secure. While we take steps to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, or deletion of certain information.

To make a privacy-related request, please contact us at neroxwear@gmail.com.

Third-Party Services

Our website may use third-party services and technologies. These third parties may have their own privacy policies governing how they collect and use information.

We encourage you to review the privacy policies of relevant third-party services when applicable.

Changes to This Privacy Policy

NEROX may update this Privacy Policy from time to time. Any changes will be posted on this page, along with an updated “Last updated” date.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: neroxwear@gmail.com
Phone: +961 76 71 48 41