Contact information
Contact Information
NEROX Customer Support
We're here to help with questions about orders, products, shipping, exchanges, or any other inquiries.
Get in Touch
Email: neroxwear@gmail.com
Phone: +961 76 71 48 41
Location: Lebanon
Customer Support
You can contact NEROX for assistance with:
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Order inquiries
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Product information
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Shipping questions
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Delivery issues
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Size or item exchanges
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Damaged or incorrect items
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Privacy-related questions
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General customer support
For faster assistance regarding an existing order, please include your order number and relevant details when contacting us.
Exchange Requests
To request an exchange, please contact us before sending any item back.
Eligible exchanges may be requested within 14 days of receiving your order, subject to the conditions outlined in our Refund & Exchange Policy.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at:
Please include your order number and clear photos showing the issue so we can review your request and assist you.
Thank you for choosing NEROX.